Legal
How we collect, use, and protect your information
Last updated: June 1, 2026
Raffinato Designs ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit raffinatodesigns.com, how we use it, and your rights regarding that information.
We collect information in the following ways:
Information you provide directly: When you submit our contact form, we collect your name, business name, email address, phone number, business type, the package you are interested in, how you heard about us, and the project details you share with us.
Information from our AI chat: When you use the AI chat widget on our site, the messages you send are processed by Anthropic, our AI service provider, to generate responses. We do not store chat conversations long-term.
Information collected automatically: Like most websites, we automatically receive certain technical information when you visit, including your IP address, browser type, device type, pages visited, time spent on pages, and referring website. This information is collected through standard web server logs and may be processed by our hosting provider.
Cookies and similar technologies: Our website may use small data files (cookies) to remember your preferences and to understand how visitors use the site. You can control cookies through your browser settings.
We use the information we collect to:
We do not sell your personal information. We do not share it with third parties for their marketing purposes.
We rely on a small number of trusted third-party services to operate our website. When you interact with us, certain information may be processed by these providers:
Vercel hosts our website and processes server requests, including basic technical information like IP addresses.
Resend delivers the emails sent from our contact form (notifications to us and confirmations to you).
Anthropic powers our AI chat widget. Messages you type into the chat are sent to Anthropic to generate responses.
Google Analytics helps us understand how visitors use our website.
Each of these providers has its own privacy practices, and we recommend reviewing their privacy policies if you want more detail.
We take reasonable measures to protect the information we collect, including encrypted connections (HTTPS) across our site, secure storage of submitted data, and limiting access to authorized personnel. No method of transmission over the internet is 100% secure, but we work to follow industry-standard practices.
We retain contact-form submissions and email correspondence for as long as needed to respond to your inquiry, deliver our services, and maintain reasonable business records. You can request that we delete your information at any time (see Section 7).
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.
Depending on where you live, you may have certain rights regarding your personal information, including:
To exercise any of these rights, email us at designs@raffinatodesigns.com. We will respond within a reasonable timeframe.
If you are a California resident, you have specific rights under California law, including the right to know what personal information we collect about you, the right to delete it, the right to correct it, and the right to opt out of any sale or sharing of your information. We do not sell your personal information.
If you are located in the EU or UK, we process your personal information based on legitimate interest (responding to your inquiries and operating our business) and your consent (where applicable). You have the rights listed in Section 7, plus the right to lodge a complaint with your local data protection authority.
Our website may contain links to other websites that we do not control. We are not responsible for the privacy practices of those sites and recommend reviewing their policies before sharing personal information.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Raffinato Designs
Email: designs@raffinatodesigns.com
Website: raffinatodesigns.com